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FAQ's
What are your drop off and pick up hours?
Drop-off and pick up times are:
Monday - Thursday: 10:30am - 12:30pm | 2:30pm - 4:30pm
Friday: 10:30-12:30 pm
Saturday: 10:30am- 12:30 pm
The Spa is closed to the public on Sundays, but staff is there to attend to the cats staying with us.
Monday - Thursday: 10:30am - 12:30pm | 2:30pm - 4:30pm
Friday: 10:30-12:30 pm
Saturday: 10:30am- 12:30 pm
The Spa is closed to the public on Sundays, but staff is there to attend to the cats staying with us.
What is your vaccine policy?
All cats must have valid certification of current FVRCP and rabies vaccinations. Feline Leukemia vaccination is also preferred. Please bring copies of current vet records with you when arriving to the spa.
*We reserve the right to refuse to board any cat without proof of vaccination!
*We reserve the right to refuse to board any cat without proof of vaccination!
Does the spa provide food?
Due to the sensitivities of a cat's digestive tract, we do not provide food. Changing a cat's diet can result in an upset stomach or diarrhea therefore bringing your cat's regular food is required. Please be sure to bring enough to last the duration of your cat's entire stay at the spa.
Can you give medicine to my cat during their stay?
Unfortunately, we cannot dispense medications in any form. For cats on oral meds, medically complex/diabetic ( insulin or pill) cases, we advise boarding at a veterinary facility. Any type of medication for your cat medical issues should be administered safely under the care and supervision of a NYS licensed medical professional, such as Veterinarian or LVT ( Licensed Veterinary Tech), to ensure your cats safety and well being.
What do I need to bring for my cat's stay?
We recommend providing your cat with a blanket, pillowcase or shirt that smells like home to make their stay easier and more comfortable.
Owners must provide enough food for the duration of their cat's stay at the spa. We recommend bringing extra in case you are delayed returning home.
Come with up to date vaccine records for your cat, along with any other relevant vet records needed for their stay.
Owners must provide enough food for the duration of their cat's stay at the spa. We recommend bringing extra in case you are delayed returning home.
Come with up to date vaccine records for your cat, along with any other relevant vet records needed for their stay.
How much does it cost to board an extra cat?
Each additional cat that you board with us is $25 per night.
Do you accept senior cats?
We do not board cats over 15 years old. Cats 15 and older are considered geriatric and
should be taken care of by a vet or an individual with NYS licensing and veterinary training.
should be taken care of by a vet or an individual with NYS licensing and veterinary training.
Are there any cat breeds that you won't accept?
We do not accept Bengal or Savannah cats.
Hear about us from our customers!
I really appreciated the daily correspondence and photos Rock The Cat Spa offered. It showed how much care and thought went into their service. My cat received excellent accommodations! We'll be making reservations again in the future!
- January 2021 |
A cherished location to trust with your precious cats! Love the atmosphere and Cari is wonderful!
- September 2022 |
You all are doing amazing work. For as long as you're around, our little kitty will always come to you.
- March 2023 |
If you have to leave your cats somewhere- this is the place! Extremely attentive staff who will love you cat almost as much as you do!
- August 2023 |
Questions? Get in touch! |
Cat Spa Hours |
Phone:
+1(315) 883-0006 Location: 6261 State Route 31 Cicero, NY 13039 If you are planning on boarding your cat please CALL FIRST to start planning your cat's stay with us. Thank you! |
Monday: 10:00AM - 5:00PM
Tuesday: 10:00AM - 5:00PM Wednesday: 10:00AM - 5:00PM Thursday: 10:00AM - 5:00PM Friday: 10:00AM - 1:00PM Saturday: 10:00AM - 1:00PM Sunday: Closed *Cats will still be fed and cared for on Sundays. *Calls will only be answered during business hours. ** We do NOT offer grooming services.** |